At Coroof.in, we are dedicated to safeguarding your online privacy. We understand the importance of protecting your personal information and are committed to managing it responsibly. Your trust is our priority, and we strive to ensure that any personally identifiable information you share with us is handled with the utmost care and security.

This Policy describes how we process personal data of all users of our Platform or Services, including buyers, renters, owners, dealers, brokers, and website visitors.

By using Coroof.in you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Notice.

At Coroof.in (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our platform and services. By accessing or using our platform, you consent to the practices described in this policy.

This Privacy Policy is organized into the following sections:

  1. Personal Data We Collect
  2. How We Use Your Personal Data
  3. Who We Share Your Personal Data With
  4. Data Storage and Retention
  5. Your Rights
  6. Data Protection Practices
  7. Third-Party Websites, Apps, and Services
  8. Children
  9. Changes to This Privacy Policy
  10. Contact Us – Grievance Officer

1. Personal Data We Collect

We collect the following types of personal data when you use our platform or services:

A. Information You Provide:

  • Personal Details: Name, contact information (email, phone number, address).
  • Property Details: Information about properties you list, such as type (residential, commercial), location, dimensions, amenities, pricing, and photographs.
  • Identification Documents: Documents like Aadhaar, PAN, passport, or property-related papers (e.g., utility bills, sale deeds).
  • Payment Information: Transaction details processed through third-party payment gateways. We do not store sensitive financial data like bank account numbers or credit/debit card details.
  • Communication Details: Records of your calls, emails, messages, or feedback submitted to us.
  • Voice Recordings: Voice samples provided for property listing videos.
  • Other Information: Any additional data you provide with your consent.

B. Information Collected Automatically:

  • Usage Data: Search queries, account settings, time spent on the platform, and inferred preferences.
  • Technical Data: Device information (e.g., IP address, operating system, browser type).
  • Location Data: General location (city, region, or country) derived from your IP address.
  • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your experience.

C. Information from Third Parties:

We may receive data from advertising partners, marketing campaigns, or publicly available sources. If you log in using third-party accounts (e.g., SSO providers), we may collect your name, email, and phone number.

2. How We Use Your Personal Data

We process your personal data for the following purposes:

  • Providing Services: Account creation, property listings, connecting with other users, and facilitating transactions.
  • Marketing: Sending promotional materials, discounts, and offers (with your consent).
  • Third-Party Marketing: Sharing your data with banks, NBFCs, or other partners for their promotional purposes (based on your interest).
  • Platform Improvement: Enhancing user experience, personalizing content, and developing new features.
  • Fraud Prevention: Verifying users, detecting suspicious activities, and ensuring platform security.
  • Legal Compliance: Fulfilling legal obligations and defending our rights in legal proceedings.
  • Communication: Responding to your queries, feedback, or complaints.
  • Analytics: Analyzing user behavior to improve our services.

3. Who We Share Your Personal Data With

We may share your data with:

  • Service Providers: Vendors, consultants, and field verifiers assisting in platform operations.
  • Other Users: Property owners, renters, brokers, or dealers for connectivity purposes.
  • Banking Partners: Banks or NBFCs for home loan-related offers.
  • Legal Authorities: When required by law or to protect our rights.
  • Corporate Entities: In case of mergers, acquisitions, or restructuring.

4. Data Storage and Retention

Your data is stored and processed in India. We retain your data as long as necessary to provide services or fulfill legal obligations. Aggregated or anonymized data may be retained indefinitely.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for data processing.
  • Opt out of promotional communications.

To exercise these rights, contact us at [Insert Contact Email].

6. Data Protection Practices

We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Websites, Apps, and Services

Our platform may contain links to third-party websites or services. This policy does not apply to their practices. We recommend reviewing their privacy policies before sharing personal data.

8. Children

Our platform is not intended for users under 18. We do not knowingly collect data from minors. If you are under 18, please do not use our platform.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be effective upon posting on our platform. We encourage you to review this policy regularly.

10. Contact Us – Grievance Officer

For questions, concerns, or complaints regarding your personal data, please contact our Grievance Officer:

If you have any questions about this Privacy Policy, You can contact us:

  • By email: support@Coroof.in
  • By phone number: +91 9212001818